4.1 Downloading a first-time map update (Latest Map Guarantee)

When you start using the navigation system, you have 90 days to download the latest available map package free of charge. Follow these steps to download your new maps.

1. Plug in the USB memory stick that you prepared for the update.
2. Start Naviextras Toolbox. After the welcome screen, it takes about 20-30 seconds to detect the authorized device.

3. Once it is recognized, the contents of your USB devices are synchronized with the Naviextras map update server.

 

       4. After the synchronization is finished, you are requested to log in or create a user account. Click Login to continue.

5. Log in using the same email address and password that you entered when you downloaded Naviextras Toolbox. 

 

       6. After logging in, a list of available free map updates is displayed (if you are still eligible). Use the checkboxes to select the maps you need, then click INSTALL.

7. The download process starts. At first, the map package will be downloaded to your PC.

8. After the download is finished, the system starts installing the map package on your USB device. Please wait for the process to finish.

9. After the installation is finished, click Exit.

 

10. Now you can use Toolbox to get more maps (see 4.3 Purchasing additional content), or you can return to your car and transfer the map updates to your navigation system (see 5 Transferring updates to the navigation system).

 

 

 4.2 Downloading a map package with a digital activation code

You may possess a digital activation code for map updates (for example as a result of a promotion or special offer). If so, follow these steps to download your new maps.

1. Plug in the USB memory stick that you prepared for the update, then start Naviextras Toolbox and log in (see the previous chapter for detailed instructions).
2. If you are still eligible for free map updates, a list of those is displayed. For the moment, click Later to skip these updates. (These offers will stay available until the indicated expiration date.)

3. On the ‘Home’ screen, click Redeem a code.

4. Enter the digital activation code, then click USE CODE.

5. The system will check the code and summarize the contents of the available map package. At this point, the activation code is still considered as unused. If you decide the use the code now, click Select to proceed.
Once you click SELECT, the code will be considered redeemed, and it can no longer be used on other navigation systems.

6. Toolbox confirms that the code has been redeemed and cannot be activated again.
Click DOWNLOAD to get the map package now.

Tip: Clicking HOME will open the Toolbox ‘Home’ screen. In this case, the activated map package will be ready for download at any time under ‘Available updates’.
7. The download process starts. At first, the map package will be downloaded to your PC.

8. After the download is finished, the system starts installing the map package on your USB device. Please wait for the process to finish.

9. After the installation is finished, click Exit.

10. Now you can use Toolbox to get more maps (see 4.3 Purchasing additional content), or you can return to your car and transfer the map updates to your navigation system (see 5 Transferring updates to the navigation system).
 

 

4.3 Purchasing additional map updates

Roads are changing all the time. New roads are built, traffic rules are changed and new restrictions are set continuously, and there are plenty of other changes that may affect your planned route. Hence we recommend that you update your maps as frequently as possible, but at least once a year. You can also use Naviextras Toolbox to purchase or rent map packages of additional countries or regions.

To purchase map updates, follow these steps.
1. Plug in the USB memory stick that you prepared for the update, then start Naviextras Toolbox and log in.
2. In Toolbox, go to the ‘Home’ screen and click Buy maps.

3. Browse the list of available items. You may see map updates for your existing maps, maps for other regions, or additional navigation content for your maps (such as places of interest or a safety camera database).
Click the name of a package for purchase. In this example, we select ‘Safety camera database’.

4. Read the description of the selected content, then click ADD TO CART.

5. To finalize the purchase, select the two checkboxes, then click CHECKOUT.

 
6. Add an invoice address or check and edit the saved address as needed. Click NEXT to continue.

7. Read the pricing information, then finish the purchase by cicking PAYMENT. You will be redirected to the payment screen.

8. After successful payment, the purchased content appears in the list of available downloads. Continue with the download and installation steps as described in the previous sections of this guide.